Care navigation / Signposting

When you contact the practice you will be asked some questions by the Care Navigator/Receptionist who will have had specialist training. This helps to ensure that you see the right professional for your needs, which is not always the GP. Please be assured that if you need to see the GP you will still see the GP.

Examples of services that you may be signposted to include:

Minor Eye Conditions’ Service (MECS)

The Minor Eye Conditions’ Service provides assessment and treatment for people with recently occurring minor eye conditions. The service is provided by MECS accredited optometrists (also known as opticians) who have specialist knowledge, training and skills.

The service is for people registered with a Wakefield GP. It is for people of all ages -adults and children. Children under 16 years must be accompanied at their appointment by an adult. Not offered to children under 5 years of age.

Emergency dental treatment (for Patients without a dentist)

You can obtain an Emergency dental appointment by calling 111.

IAPT (Improving Access to Psychological Therapies) provides support for patients aged 18 and over with;

  • mild to moderate depression
  • an anxiety disorder
  • Stress
  • Panic attacks
  • Phobias
  • Obsessive Compulsive Disorder
  • Low Self Esteem
  • Post Traumatic Stress Disorder
  • Chronic Pain
  • Long term Physical Conditions

The IAPT team is made up of staff who provide a service for people with common mental health problems, enabling them to acquire the skills they need to promote their own recovery.
Individuals can refer themselves to the service by calling 01924 234860 (Monday to Friday, 8am to 8pm, Saturday 9am-6pm and Sundays 10am-4.30pm); or on-line at

First Contact Physiotherapists (FCPs)

The role of First contact Physiotherapists (FCPs) in Primary Care is to assess patients with soft tissue, muscle and joint pain and to decide on the most appropriate management pathway. FCPs are physiotherapists with expertise in the assessment and management of Musculoskeletal (MSK) conditions. They may also be known as Advanced Practice Physiotherapists (APP) or MSK Practitioners. Find out more.

Clinical Pharmacists

We have in-house pharmacists available for medication reviews. They can review all your medication to ensure you are on the optimal mediation regime.

Pharmacy First

Your pharmacist can help you with 7 common conditions without needing a GP appointment.

Conditions such as:

  • sinusitis
  • sore throat
  • earache (children)
  • infected insect bite
  • impetigo
  • shingles
  • urinary tract infection (women)

Visit your pharmacy first.

Find your nearest pharmacy on the NHS website.

Date published: 8th September, 2022
Date last updated: 15th February, 2024